Email: [email protected]

Concrete Contractors
Find A Contractor

What you should know about the Better Business Bureau

  • Blog
  • What you should know about the Better Business Bureau

Find All The Info On

Epoxy Flooring

Epoxy Flooring Overview

Epoxy Flooring Applications

Price and Performance

Related Information

Website Sponsors And Working Partners

If you’re looking for a new concrete floor coating, you'll find custom epoxy design ideas here.

Advertise With Us & Get Confirmed

Job Leads

Post An Advertisement
When you prepare to hire a contractor you may take to the internet to look for reviews or information about a contractor and find the Better Business Bureau. For over 100 years the Better Business Bureau has been helping communities find companies they can trust.

The Better Busines Bureau has been helping people for many years in finding companies they can trust and resolving issues with companies if the consumer isn’t happy. This company lists all information on companies so that you can make an informed decision when deciding to hire a contractor.

Better Business Bureau

If I can’t find a business on BBB, does it mean I can’t trust them?

No, not at all! If a business can’t be found on BBB that just means there haven’t been reviews left for it good or bad. If anything, not finding a company on BBB makes them a median company.

What does being BBB accredited mean?

On the BBB website, you can apply for BBB accreditation. If you’re approved this means that the BBB has determined they meet the accreditation standards. This includes a commitment to resolve any customer issues in a timely manner. Accredited companies pay a fee to keep accreditation as well as constant review and monitoring for compliance and support of BBB to the public.

How do I check a company on the BBB website?

Going to the Better Business Bureau website you can enter the companies name and location to bring up information on this company. On their business page on BBB’s website, you can see if they have accreditation or filter your results to search for only accredited companies.

What’s BBB’s rating system?

This rating system is how BBB feels companies interact with their customers. This can include their advertising, solving customer complaints, and overall marketplace behavior. This information comes directly from complaints as well as public data sources. Each business gets a letter grade that is directly influenced by their customers.

What is a BBB complaint?

BBB handles disputes that are related to market place issues like those listed above. Complaints must meet our acceptance guidelines in which BBB directly contacts the company in order to get a response. There are ways to file complaints as a consumer online, but in some cases, BBB has to step in to get things resolved.

Does BBB report on private or small claims court actions?

No. BBB doesn’t report on small claims or private court actions; however, they do report on criminal convictions pertaining to the business and its marketplace activity.

The Better Business Bureau can be a wealth of knowledge, but it isn’t the only option for finding business reviews. Websites like yelp, google reviews, and Angie’s List can provide reviews and information about companies and contractors from actual customers. The Better Business Bureau has always been great with not only resolving issues but protecting consumers from scams. It is important to remember that businesses choose to be on the BBB website, so if you don’t find a company or contractor on there don’t panic!